Last Updated: April 1, 2026
1.1 Personal Identification Information: We collect information such as your name, email address, phone number, and shipping address.
1.2 Customs Documentation: For international shipping, we may collect Personal Customs Clearance (PCC) codes or other government-issued identification required by customs authorities.
2.1 Operations: To facilitate international shipping, track orders, and provide customer support.
2.2 Compliance: To satisfy legal requirements for export/import reporting and anti-money laundering (AML) regulations.
2.3 Communications: To send transactional updates and security alerts related to your account.
3.1 Logistics Partners: We share necessary data with third-party carriers and customs brokers to complete your deliveries.
3.2 Financial Institutions: Transaction data is shared with our payment processors, such as Airwallex, to ensure secure payments and fraud prevention.
3.3 Legal Requirement: We may disclose your information if required by law, subpoena, or government regulation.
4.1 Global Operations: As a global logistics group, your information may be transferred to and maintained on computers located outside of your state or country (including the US, South Korea, and the EU). Your consent to this Privacy Policy represents your agreement to that transfer.
5.1 Protection Measures: We implement administrative and technical security measures designed to protect your information from unauthorized access.
5.2 Retention: We retain your data for the period necessary to fulfill business purposes and comply with US tax laws (typically 7 years).
6.1 Access & Deletion: You have the right to request access to the personal data we hold about you and to request its correction or deletion, subject to legal data retention requirements.
7.1 Privacy Inquiries: For questions regarding this policy, please contact us at support@chaerish.com.